rimplxxx
22/11/2023
Food is very good but the people are without tickets and they are creating a lot of mess in the train even for those who have tickets and we have to go through a lot of people to reach even to the bathroom.
hiralxxx
12/10/2022
पेसेनजर के साथ गाडी मे धोका किया जा रहा है जनरल टिकिट वालो को स्लीपर मे सीट देने के नाम पर चालान काट कर उसको सीट नंबर नहीं दिया जाता और बाद में उस सीट पर दूसरा पैसेंजर आ जाता है और जिसने चालान काटा हे उसे कोई सीट नहीं मिलता ओर उसकी शिकायत करे तो ट्रेन में प्रेजेंट TT बोलता है कि जिस TT से बात की हे उणे पूछे पॅसेंजर उसे कहा ढूँढे तब तक तो उनकी डय़ुटी बदली हो जाती है! ऐसे कृत्य पर रोक लगाया जाय! हम इस बात की ग्राहक सेवा केंद्र में FIR दर्ज करेंगे!
nilesxxx
13/04/2022
Booked a 3Tier AC seat. However felt as if I was travelling in Sleeper class. A family travelling from Katra to Ambala Cantt, was from defence, they were the filthiest. There was no cleaning as well in the train. Saw many senior citizens having upper berth as their seats, it was depressing to see them trying to get on their seats.
Overall the train's good, but the system is not good. The TC was allowing people to sleep on the floors and charging them extra money.
dollyxxx
27/04/2019
In 2nd class ac there is no water in toilets, poor cleanliness, food quality pathetic, representative who sell railway food chew guthka and blue shirt printed with red paan, basic tea which everyone need is so pathetic...
sakhaxxx
04/01/2019
Very bad service to passenger by Railway....My Coach S10 Seat 78'79'54'53,55....I am paying money but not get good service...bad Toilet,and Basin pipe leak all water come in my seat ....very bad service IRCTC....same ganeral passenger are come sl coach...TC not fine any person....and S10 Coach and General Coach is totally open.... ganeral passenger is come S10 Coach....I Complan TC but not any responsibility any person Railway person....Katra to BRC not any TC check my coach Tickets.....what is this service Railway...pl immediately action this situation and Regarding person....and No check up RPF...and No Raound.any coach.....
dak2axxx
02/01/2019
Train was very dirty and stinking. Even the bedding provided at 3rd AC was extremely dirty, unwashed. No cleaning at all, even ac coach attendents were not there when reported to TC his answer was staff is on leave and have to bear with it. Date of travel - 26.12.2018 from NDLS to Bandra terminus.
upendxxx
10/11/2018
Very poor cleaning. Impossible to sit in seat near toilet side. Seats are wet at time of sit from Katra- which is starting point.
My mobile stolen before Subji Mandi station from window by a snatcher. Acxording to train staff every time 2-3 mobile snatches between Subji mandi and Mathura.
singhxxx
04/08/2018
no clean toilets no good food no security . Beggers coming and begging out side people selling goods . Short distance peoples come and sitting in reservation section. only one thing is good timing punctuality is vary vary good. plz i request to our govt plz make some strict rules and u trust on our PM and railway minister. Jai bharat
thakuxxx
04/03/2018
train infrastructure is good and the pantry staff also good specially Vijay he is handling customers with the excellent skills............ but there is one problem that you have done the excellent work by establishing the dustbins.... but when they filled up no one is taking care to empty it and because of that people throw the waste outside....
as we know that this is our country and first time the Prime Minister taken the good initiative so kindly do some needful and work on that.... and rather than this every thing is quite good.
jai hind jai Bharat
juzerxxx
25/01/2018
How should i know ??? There should be a window where if the train is running late the ticket holder can cancel the ticket - as i was having my flight from sahar international airport at 10 pm - how could i travel in a train which is running 1- 1:30 late ???? Why there is no one to speak about this problem
sameexxx
21/10/2017
Very pathetic experience. Totally unclean as seen in the picture. When asked attendant he said there is no cleaner. Also when spoke to TT, he said it's coming from Katra and they have complained many times but still no response from them.
The coach was stinking and all the dirt was at our place.
satisxxx
25/05/2017
At Night so many unreserved traveler entered in sleeper coach and sleep in passage , toilets became dirty due to unreserved traveler , beggars etc ., Also the rate charged by pantry are more than MENU Price e.g. Menu price of Veg Biryani Rs.60/- they charge Rs.80/- also Tea Rs.5 / charge Rs.10/- like that in each item they charge more .