sidhaxxx
16/03/2023
this was my first ride with train 12262 i really want to share the feedback that the food quality is very very very much bad the food is not eatable and even the pentry person he so much deaf i asked for water after asking for atleast 10 times still he ignor the request its my humble request please do the needful and train is 6 and half hour late the experience is very hard to discuss
rjdutxxx
05/01/2023
Train is late by more than 12hrs not seeing any efforts by railway authority to make up the late of this long rout train. Food quality served is very very poor. Food quality is deteriorating day by day according to my past experience s journey by Duronto Express.
sunnyxxx
18/11/2022
The particular coach we were allotted, was from another low quality train. The service was horrendous. The toilets were worse than free govt public urinals, always stinking, broken & shattered everywhere. The worst traveling experience ever. We feel cheated & duped against that high ticket price of approx Rs. 3800 per head for that poor a service.
nikunxxx
16/08/2022
Train always runs with delays, doesn't deserve to be in Duronto/premium category. The Food served at night was cooked in morning and boarded at Bilaspur around 3 pm. Overall not a very good experience especially in terms of Train speed and punctuality.
nskumxxx
19/02/2022
pantry car staff is not familiar with new electric system is not passenger's fault contractor so rudely answered.cold food was supplied yesterday.train bogie was too shaky and noisy and trembling all night.
vikraxxx
02/12/2021
Absolutely unacceptable train which arrived 2 hrs late.
No pantry staff attended our seat.
Cleaning staff stood on my head to gain tips until I told them to come later.
No food was supplied.
amitpxxx
05/01/2020
Very bad experience, i suggest no one to travel in this train. Pantry people are worst, they charged ₹400 for food + ₹100 ( at end ) + ₹15 each water bottle . I am attaching the photos on the cleanliness, which i have seen for a whole night till 11 AM morning
ttsanxxx
07/09/2019
Waiters coming asking for tips, different Waiters different tips,just disgusting,very bad,. salary must increase of them,so they will not asking for tips,Fare is high ,very difficulty to gives tips,not one person,many are coming asking tips.its shud stop immidiate.
xabihxxx
21/11/2018
Train quality: no complaint
Punctuality: with such high fares being named Duronto, one expect it to be as punctual as possible, however my train was more than 1hr late
Food: adequate quantity, quality OK but I've had better in other Superfast with pantry
raj.uxxx
03/05/2018
one of the worst experience in this train it was not on time.....
there was no halt at manmad but still it takes halt on platform..... AC temperature was not good at all for side lower seat .....
jrmohxxx
21/11/2017
Cleanliness of the compartment was good. But the toilets did not appear to be cleaned periodically.
Food loaded at Bilaspur was inferior relative to the food at other stations.
I travelled by 12261 on 15th Nov to Tatanagar. My experience as above holds good for both legs of my journey.
There is lot of scope for improvement even taking into account several challenges railways face.
jamilxxx
29/03/2017
Timing was good and on time. Coach cleanliness was also good. Foul smelling toilets. Some of the flush in B2 coach were out of order. Taste wise food was good but the quantity of rice was very less. Mobile charging point was not working at B2 seat 39.