balbixxx
24/05/2026
the food served was stale and cold. When asked for that from the boy..he replaced the chicken plate which was also bad quality. Ice cream was given on demand as Ambala Cantt station approached and I had to deport there.
8hrutxxx
01/05/2026
The attendant/server in our coach, Rajesh Bahadur Singh did not serve us water. He did it to multiple passengers by not handing the water personally but keeping bottle stacked at some seats even before the passengers onboarded. Upon pointing out he said, "I've put them in the bottle stand, don't know where the bottles have gone." Also, he has been totally uncooperative and does a shoddy job serving. Take this as an official complaint for bottle pilferage and low service standards. He expects money from passengers against the performance of his duties. Also he wears name tag in a way so that no body can read it. close to his pocket so it bends to hide between clothes.
amolnxxx
04/07/2025
Needs More Cleaning Ness & Hospitality & Stop Unauthorized Persons In Trains Coaches
Improve WL Trends Also
Special Attention Should Be Paid To The Arrangement Of Which Coach Is Coming near which place At The Railway Station And Weather It Is Working Properly Or Not Check On Daily Basis Must
ravi5xxx
12/04/2025
I didn't travel and not able to cancel the tickets as there was issue in confirmkit application.i wasted 1000 rupees,now will use directly irctc insted of this application.i am attaching the screenshot that I faced while cancelling the tickets and I didn't able to file the TRD as it's looking rating for process further I am just giving feedback for train. I know that it's a useless attempt by me and nothing happened.
rimpyxxx
16/06/2024
i have done my journey today as on 16.6.24.train was running late from kalka.food quality is too much low.street food is better than from shatabdi 12006 food.washrooms are cleanless.i was very disappointed fromIRCTC service.drinking water is not chilled.food is too much oily.
kamroxxx
09/06/2023
since last few year quality all over deteriorated. fares increased by greedy governance which is just making business from poor services
abhuyxxx
23/10/2022
Had comfortable journey. I travel regularly in Shatabdi express. It impressed me most is it's punctuality. Toilets need to be cleaned once enroute.
gurvixxx
13/06/2022
🚽Toilets pot not clear full of water etc. I try 4 toilet but all of not clean. please check after one hrs regular when train running.
budhaxxx
23/02/2020
Considering it was the first time in India.. added info on boarding is required.
We were travelling with an infant so had to rush to get to our carriage which at the very front from the waiting area.
By the time we realised which carriage/seat it was almost time for the train to leave the platform - train left the platform under a minute - which was terrifying.
Simple instruction on ticket about the seat location would have been good - there was no one at the station to guide us too considering we paid for premium seats.
Something for the train and station operators - there will always be first timers - first impression might be last.
dayalxxx
25/07/2019
the food was bad, it was tasting like some chemical in it. we even called up the food and catering person asked him to come and taste the food atleast but he did not come instead kept justifying. We are frequent travellers and we never had such problem ever.It easy really very dissatisfying.though the service ead very good. food and catering officer was some Mr Yadav. pl take note that such things are never repeated.We always held Indian railways at a very high esteem because of our earlier experience. thanks.
vinodxxx
24/02/2019
Shatabdi was a Premium Train.
Ambience is Quite Average. Food or Snacks served are much below the mark. Toilets are not clean, bearing in mind the class one is travelling in.
sangexxx
21/04/2018
Food service very slow. Food provided very late.behavior of attendant was not good.they were using abusive language with each other