ljagaxxx
23/10/2025
The train quality is in very poor.
Punctuality is very poor due to the train always in soo delayed condition. Hygiene condition is very low quality,staff will not doing anything for train coach,it is need to replace staff.also bearth condition is soo dicasting ,food quality also not so good,quality of bed roll not good conditon,spl pillows are very poor,its reqd sponch type.
adhilxxx
25/09/2025
Worst experience ever in life. Train was delayed by 3hours and safety issues are concerned . Better to travel with someone and Toilet facilities are very very vulnerable and Quality of service is zero. People are travelling without train ticket and TTR is not concerned about it. Overall worst experience ever...
ck300xxx
26/08/2025
The condition of the sleeper classes are very very critical. The 80 berth capacity coaches are filled minimum 250 to 300 passengers by our respective TTE's. They collected money upto 1000 from the innocent general ticket passengers for upgrade their tickets from general class to sleeper class and pushed them to sleeper class. Such passengers occupied the seats without any confirmation. So the confirm ticket passengers are facing very very hardship even couldn't move for wash rooms. India claims occupied the moon and the fourth world economy. But the poor passengers condition is in 1947. Very very sorry to say this but it is genuine to told for the Indian railway.
pravaxxx
10/07/2025
Not at all satisfied. The train was late 1A coach had people coming from general and sleeper coaches and these people kept sitting on your seat and people kept moving all night comprising the safety and security if all. Wash rooms were clogged,support handles broken, poop coming out of toilet pots. Very dirty train
farukxxx
26/05/2025
actually does not deserve a single star,
Every time I travel in sleeper class, I face the same frustrating experience. A large number of unreserved and waiting list passengers board the coach and occupy the aisles, sitting on the floor and completely blocking access to the washrooms. This makes it extremely difficult for reserved passengers to move around, especially during long journeys. The washrooms are often misused and end up getting clogged, making them practically unusable. To make matters worse, the food available on board is consistently poor in taste and quality, yet it's sold at overpriced rates. It’s disappointing that these issues continue to persist without any proper resolution.
kishoxxx
15/03/2025
Subject: Complaint: Wrongful Absence Marking and Unfair Ticket Charge
Respected Sir/Madam,
I am writing to express my dissatisfaction with the service I received on my recent train journey. On 28,02,2025 I boarded the train from Furkating Junction at 12:35 AM and occupied my seat. However, while I was asleep, TTE Prataap Ghosh wrongly marked me absent at Diphu without checking my ticket.
In the morning, another TTE forced me to buy a new ticket despite already having one, causing me financial loss and distress.
Passenger Details:
Kishore Kumar Verma
Roshni Verma
One-year-old child
PNR: 6922987918
Seats: B5-54, 56
I request:
1. A refund of the extra fare paid.
2. Action against TTE Prataap Ghosh.
I have attached copies of my tickets for your reference. I would appreciate it if you could resolve this matter at the earliest.
Thank you.
Yours sincerely,
Kishore Kumar Verma
Phone: 9864704971
davidxxx
22/12/2024
I'm extremely disappointed with the train No- V22504 Vivek Express train service. Despite being an "Express" train, it moved slowly and the toilets were unclean with no water supply. The overall experience was unpleasant and fell short of expectations. I hope the authorities take immediate action to improve the service.
kishoxxx
03/12/2024
The train got delayed 9 hours, the train also doesn't have pantry car in it. Basic expectation from the railway deprtment one of the longest journeys need to have pantry, this is not acceptable. The Cleanliness of the washroom's is not that good.
jithixxx
04/09/2024
2 AC was good and has no major issues with cleaning and timings. Food is ok but there are no changes in food items, it's all the same vegetarian dish and non veg dishes. Water and cleanliness was maintained in 2AC. Condition may not be same in 3AC and SL.
duttaxxx
07/07/2024
Actually regarding punctuality it doesn't deserve any ratings. 3 hours delayed can be acceptable. but after that no information about the timing, getting late for 5-6 hours at Departure from the starting point itself is not at all acceptable
Indian railway should kindly look after this matter
ayushxxx
23/11/2023
Jo bhi yeh review dekh raha hai koi travel mat karna itna Ganda service maine aaj tak kisi bhi train me nahi itna gande tarah se service karte hain na irctc wale puche mat bohot zyada hi kharab language se bolte or washroom ka to kiya hi batau 24 hour me ek bar bhi pani nahi aaya chhe meri tarah aap log na fas jaye isliye itna achhe tarah se keh raha hoon
meri galti aap log na doharaye dhanyabad jai sri ram 🙏🙏
injamxxx
30/08/2023
Opted for sleeper class (non ac). The coaches were clean but as the train starts moving, the smell of the toilet becomes an issue.
Railway police visits the coaches in almost every 45 minutes, that's a good thing. So 5 star for security.
The lights and fans were working properly. Train left the station on time but we arrived at the destination 40 minutes late.
To whoever is reading this, please don't consider ordering food from the trains kitchen. You regret doing that. We ordered "Double Chicken Biriyani" @rs120/- per plate. It was plain rice and chicken curry with no salts at all. Utterly disappointed. Please improve your food.