berasxxx
01/10/2026
I am filing a formal complaint regarding my recent journey on the Duronto Express. The hygiene and service levels were completely unacceptable. The coach was infested with cockroaches, reflecting a severe lack of basic sanitation. Additionally, the catering was abysmal; the chicken served was tough, heavily watered down, and completely inedible. Combined with poor overall train maintenance and significant delays, this experience fell drastically short of the standards expected from a premium train.
abhikxxx
04/12/2025
Train is very good and well maintained.It is punctual in time,further It came before time.But the food quality is not good, especially the nonvage part
sd322xxx
18/04/2024
I m travel yesterday SDAH TO BBS THIS TRAIN AVAREGE SPEEDWAY 130 /KM TRAIN QUALATY JUST AMAZING THANK YOU SO MUCH17.04.2024
mrinmxxx
30/01/2024
many cockroaches everywhere. boys are taking over priced for food they charge non veg food rs. 235 each
sreyaxxx
23/01/2024
honestly did not expect this kind of food nd there is no maintenance at all ..cockroaches in the seats ..(3A)....nd food quality not upto the mark after Irctc take over food standards have detoriated in Duronto nd Rajdhani nd Shatabdi as well....
few coaches are new few r old and the older ones creates a hell lot of noise while it's giving a break after speeding up.
Horrible experience though it's being said that Shatabdi, Duronto nd Rajdhani are same category but standards have detoriated...even the basins did not have water.
subh.xxx
25/11/2023
Kindly arrange, attendant for 2S coatch. And, kindly add Switch for coatch light. can't switch off light at night.
tiyasxxx
25/06/2023
In the sleeper class the bathrooms were never cleaned and all the water got logged noone was able to use the toilets.And from starting to end there was bad foul smell all over the train.Very disappointed with the service.Most unclean train
sg684xxx
20/05/2023
Railway se ek hi request hai mera ek sal se Sealdah Puri Duronto express mein main a Raha ja raha hun lekin mera hard work har Mahina ticket RSC hota hai kyon pata nahin ek Mahina pahle ticket kaatne ke bad bhi yah hota hai to Railway se ek hi request yaar se har bar kar rahe ho theek hai ticket ka dam bhi kam karo na kyunki Paisa nuksan Mera hi Ho Raha hai seat to main share karke a raha hun ticket ka dam bhi kam karo ₹500 lete ho RAC kar dete Ho
subhaxxx
01/02/2022
For the first time in my life I visited Duratna.The food quality, train quality and service wash are very nice. Jai Jagannath
dasanxxx
11/10/2019
one of the best train in India.All the services of this train is ossum.All in all it is best train compare to other train.
nandixxx
19/01/2018
train overall maintained its punctuality and the service was also good bt tge food is too bad to throw away.....3rd class food .....chicken floating in yellow water, paratha as solid as cement dal as sand water......worse food
dasabxxx
28/02/2017
Cold n staled food. Very poor food. And bathroom were not dirty but foul smell was not neutralized