murtuxxx
27/10/2025
Very Dirty train... Cockroches scrolling everywhere... Cleaning services also not listening to passengers for their duty... Food supply not as good as expected... Washrooms not clean. Water dripping... Sorry for the railway services... TTE also not coming and the reservation coaches seems to be general coach... Free traveling is allowed...
sahajxxx
22/10/2025
My journey on this train was a very bad experience. In the sleeper coach, numerous local passengers without tickets boarded the train, making it almost impossible for genuine passengers to sit on their allotted seats. Each berth had around 4–5 people sitting, and at night two people were lying on a single berth. Even the passageways and empty spaces were occupied by people sitting or sleeping, leaving no room to move around.
To make matters worse, the train was delayed by around 5 hours, causing great inconvenience to all passengers.
Overall, my experience on the 12809 Howrah Mail was extremely disappointing.
I sincerely request the railway authorities to take strict action against unauthorized passengers in sleeper coaches and control overcrowding, so that regular passengers can travel comfortably and safely.
rs748xxx
16/10/2025
how can a passenger will suffer in this train there are more sufficient seats available but the tt says there are no seats to give u and the chatting system was also irritating they showing me first book ur ticket it's assured to u that confirm but now it's showing cancelled how can somebody ho to his destination
sunitxxx
02/08/2025
very poor friend heavy late Kolkata se Nagpur Jaane Ke Samay gadi Itni let Hoti Hai jismein Har pessenger ko bahut taklif Hoti Hai Sarkar kya kar rahi hai ISI wale to theek hai non AC Walon mein kya Dasha hoti hai kabhi aap log dekhne Aaye Hain
dipakxxx
01/07/2025
food is excellent, special thanks to chef n kitchen team. very disappointed with the toilet 🚻. should be improved in terms of cleaning the hand wash basin n flashing the commode which was not working from the beginning of journey.
Rest everything is fine n also the staffs are very humble and polite
tchakxxx
15/02/2025
absolutely unserviced compartment. 2 toilets sealed. other 2 toilets have broken flush knobs. No water in 1 washbasin.Other washbasin has very hard push knob. Dirty toilets. Deplorable state of affairs after paying increased trainfare.
Abhisxxx
15/12/2024
i saw when i was travelling, one servant of cleaning department thrown the garbage bag full of garbage on the railway track while train travelling between gondia to dongargarh junction. I saw that guy and said why did u do that so his colleague also say we'll do that everyday cause railway platform not accept our garbage bags so we will throw on tracks .... so please check the cctv footages of lobbies in trains and take actions against them and save environment.
riyamxxx
15/04/2024
Worst train, please improve punctual about time in return journey to Mumbai. Train gets stucked near Kalyan for 3 hrs. and this train reached late about 8 hrs. This type of things repeatedly happening from last 6 months
harenxxx
14/01/2023
Confirm nayhi hua mera ticket
suru sey leykey ab tak RAC mey hei travel kar raha hu rail way eyh rule beyker hey jiska waiting ticket hey vho char key Paisa deykey confirm tickets leytey hey
or hum paheley ticket katkey rakhtey hey humera RAC confirm neyhi hota hey keya bakpas rule hey
vastuxxx
07/12/2022
condition of toilets were pathetic, not clean properly.
some people put toilet paper in western commod. i removed that , by my hands personally. can put the instructions board near basin, while sitting, it is the most visible zone. Worst was when people entered in bogie n were lying on the way, difficult to go for toilets. Some procession was going for Mumbai. Even they didn't had general tickets. TT was hesitant to take against them..
cg.moxxx
20/07/2022
The train has been running late from our sourcing station and it is still running late. The worst part is that coach S1 is getting so jerked that I neither slept properly at night nor I am feeling well right now. This problem of jerking persisted since departure of train however it was neither noticed by any one not it was checked by technical team at any station. I do travel in trains frequently but for the first time this problem has happened in my journey in train so far. I would request railway to take action and atleast check all the berths before departure of the train so that passengers will not get disturbed while travelling.
A strong action in this regard will be highly appreciated.
abasaxxx
12/01/2018
In total it was a terrible journey where not only coach condition was poor but so many non reserved passenger travelled overnight. I don't know who gave them permission , they started from Raipur and few other members of that group were travelling before Raipur. I saw them to negotiate with TTE and in result travelled uninterruptedly.