wasimxxx
12/07/2026
⭐ 1 Star
Extremely disappointing experience. The sleeper coach was overcrowded with many passengers traveling without tickets. People were openly smoking cigarettes and other substances, causing the entire coach to fill with smoke. Women, senior citizens, and children felt unsafe and uncomfortable throughout the journey. Despite these serious issues, there was no visible RPF patrolling the train to ensure passenger safety and discipline. This was one of the worst train travel experiences I have had.
akramxxx
12/06/2026
no water in the train washroom and washbasin from csmt to nagpur - even after raising multiple complaints on help line number feels like nothing - just they sent any person to check but nothing improved!! 🥲🥲 very bad experience this time from duronto
my coach was s5 9 12 15 16
shyamxxx
30/04/2026
जय हिंद साथियो, मुझे लगा था की मैने 3x रिफंड का ऑप्शन लिया है तो तिकीट ना कन्फर्म होणे पर मुझे 3 गुणा रिफंड मिलेगा लेकीन आपने तो 3x जितना काटा था उतणा भी रिफंड नाही किया 1012/- काटे ते 625/- रिफंड मैं एक para military person हुं मैं किसिको भी ये confrm tkt app sugest नहीं करुंगा जयहिंद
abhisxxx
21/01/2026
food Not Ordered
train quality should be upgraded inner as well as outside body also not provided attendant given after demand he said don't tell anybody napkin cost is 30 rupees washing cost is 60 rupees
deepaxxx
22/03/2025
The only name of the train is Duranto.. but trains like Vidharbha and Punjab mail are way better and punctual than this train.
The toilets of 2AC and 1AC are poor then sleeper class..
only the Rate and name is high...
atulyxxx
16/04/2024
needs better sanitation & cleanliness of toilets, No difference between regular Mail trains & Duranto.
Must give stoppage at Kalyan Jn. As travellers who are staying Bhandup, Mulund, Thane, Kalyan, Ulhasnagar, Badlapur, Titwala, Karjat, Kasara etc have to reach compulsory at CSMT.
This is too hardship for Senior citizens also
rambhxxx
23/01/2023
nice experience with duranto,it's one of best train,but IRCTC needs to provide bedsheets blanket & Pillow for passengers at free of class,what's the problem with Nagpur Mumbai & Mumbai Nagpur duranto I don't understand also am suggest IRCTC to provide catering services to this train.
sanjexxx
19/12/2022
linens are not provided though it's a highly paid train service.. very bad experience on 15/12/2022..though it was winter. food quality not tested. please start linen service immediately.
a.marxxx
14/05/2022
In this train, snacks like samosas, kachoris, dhoklas, packed items like chips, choklates, biscuits and other pack items railway should sale, that is my expectation. Because stopage are less so packed items required. please provide those items, thanks.
jjovexxx
02/11/2019
The App is really designed well. quite useful.
i just found a problem in live status. the arrival and departure timing shown on screen is as per the pre-scheduled time table and not actual timing. of you can improve this it will be great.
singhxxx
19/01/2019
the seat in second Ac is so compact that even a normal person cannot accoModate. moreover it was broken from between. toilets are pathetic from start nd nobody attended it. worst value for money
swatixxx
26/12/2018
I get Side lower in second AC which is equivalent to third AC, also no power socket at my side. my suggestion is to provide additional blanket to side lower seats for cushioning at joint it causes problem overnight