samarxxx
09/03/2026
Even after booking the AC coach chair car; the AC was not at all functioning and it became so hot and humid inside the coach with so much suffocating experience
puneexxx
05/03/2026
not maintained properly. Toilets are not clean. Service not at par satisfaction.
Required improvement. Most of passengers also complaint regarding quilty of service and foods.
Please see for necessary improvement.
thanks. with regards
ektasxxx
02/11/2025
food was the most pathetic I have had so far, cost cutting done at the cost of customer experience, shame on ashwani....it is for cattle not humans
dka72xxx
18/11/2024
Please provide unlimited drinking water. Pantry boy gives food and water only one time . after that for additional water bottle, he has charged Rs. 15 per bottle .
vgst7xxx
18/08/2024
washroom not clean properly toilet tissue paper not available in EC coah also. Good quality is not good specially dinner chati has been totally dried vegetables also not very good in taste means 50/50
zeenaxxx
29/06/2024
very bad service. train reached very late more than 1.22 hour. app service also bad as service charges are very high
sushmxxx
26/05/2024
I have booked the 3rd class AC . The AC is not working we have complained frequently the staff members took it so easy. Not worth for my money
kind.xxx
05/04/2022
Very poor quality of food
And service was pathetic
Never ever will travel by shatabdi
Over all
All the services was pathetic
Quality was also very pathetic
Disgusting
Very bad experience
madanxxx
23/12/2021
despite money being charged the IRCTC staff denied food. when both TTE and IRCTC staff confronted, they started apologising. the ticket is misleading as it said no pantry in train hence carry your food. IRCTC is cheating customers
amit1xxx
05/07/2019
In EC, roilets were not cleaned regularly. We can not change mentality of Indian people but when we charge for EC and have cleaner in the train, otnshall be cleaned regularly.
sushixxx
01/06/2019
please increase d quality of chapati oil u using on chapati is smelling odd ¬ tasty better you please
serve it without putting oil on it suggests that if u serve an dip with dinner
dr.arxxx
24/10/2018
Cleaning needs more care in seats as well as in entire train, more no. of western type toilets to be introduced