never get PNR no,cominication system is not good, waste my two ticket( one ticket extra by mistake),please refund my two ticket money
all is good..punctuality..food likes...but cleanness of train or washrooms is too much poor or dirty...No safety in train for passengers or train materials..bcz no one stop theft of train materials like tab..etc..
plz improve this with strictly..
very poor response. first time I travelled in this train. there was no water in washroom to wash hands but there was water everywhere on the floor. it was very dirty. I will never travel by this train again.
Not served properly. Missing items.. napkin, salt, black papper.
Also dirty flask & cups...
Even after running shatabdi at 130Km/hr, it is getting late by 40 mins. On-time performance is a major factor people prefer other modes of transport over railways. Cleanliness has improved. Food is not of good quality.
food quality is amritsar to Delhi not proper....service man treated
is not good
seats were not cleaned and head rest covers were missing. seats were not adjusted for the fresh start. coach was not prepared well before start. in short felt like paid for executive class and traveled in third class.
My two thousand rupees head phone stolen in this train If such an incident happens in India's number one train. So, what do we trust on the railway.
variety of brakefast are to be arranged for improvement in future.menu cards are to be available
My first travel in shatabdi express was very impressive in the yr 2010 for every thing. But now it seems cleanliness is not the priority of Railways and seems that just they are carrying the passengers. Toilets were were very dirty with stinking smell.
You May try to get on board feedback from passengers
Same staff is on board, since the train started.last time I travelled on 4th,April NDLS-JUC and lodged compliant on line, which was acknowledged but no action or feed back
FOOD NEEDS TO BE IMPROVED DRASTICALLY. THERE IS NO QUALITY IN THE FOOD WHICH IS SERVED.