Train 12002 Reviews & Ratings

SHATABDI EXPRES (12002) 

1 4.3/5  (1137 reviews)








Punctuality

Cleanliness

Food

Available Classes

EC  CC 

Total stops

11

The Total rating is based overall rating of food, cleanliness and punctuality of the train SHATABDI EXPRES

udaypxxx

12/03/2023
While booking i have been asked for food options ,then at that particular time I had ticked on food to be given in the journey. So now views for this is not good especially for the tea and biscuits which were provided in the train. IRCTC should check and verify whether food price was included in the ticket or not. For any issues you can write to udaypratapgupta101@gmail.com

manchxxx

27/01/2023
They have asked us to pay the money for the tea, because as per the staff it was not included in the ticket. However this was not a case we don't get any options to choose whether we need food or not while booking tickets.

saishxxx

09/06/2022
सबसे खराब एक्सपीरियंस रहा मेरा शताब्दी एक्सप्रेस में.... सभी सीट्स पर खाना, पानी, आइसक्रीम दी गई और मुझे मना कर दिया की आपका नाम लिस्ट में नही है, जबकि इसी ट्रेन में C-10 कमोर्टमेंट में मेरी फैमिली थी उन्हे खाना दिया गया था

garvixxx

01/06/2022
Constant noise in the cabin. Seems like AC components was broken and making loud noise. Asked for a change of food from non veg to veg if possible and the guy started asking for tip as if he made the whole food.

sanjaxxx

07/02/2022
Felt like l have boarded a passenger train, no importance of public's time, almost 2hr 45 min . delayed.

nidhixxx

24/04/2019
Toilets were stinking badly. The smell of urination was coming in the coaches when gates were opened. Unbelievable... Trains like GATIMAAN having such a major problem and causing inconvenience to passengers.

shrutxxx

14/10/2018
Good quality food, toilets are not very much clean,hospitality by staff was very good. All over it was a good experience.

shahaxxx

28/02/2018
Total food was good... only ROTI shld be improve... n ice cream shld of any other flavour except plane vanila...

naviixxx

10/02/2018
food not even delivered...i waited for 2 hrs..but at last u canceled the order. i even not purchased frm station...this is my first tym..with your service. i had called travel khanna executive he given wrong info abt food. pathetic service. this confirmtkt app is good but when we are booking food through this, some responsibility must lay on u also

dharixxx

22/10/2017
Cleaning and toilet doors was not properly locked. It was damaged in C3 coach. Bearth should be neat and clean before the passenger arrive.

pankaxxx

24/06/2017
it's okay but lots of improvements are required in Indian railway. Staffs of railway has to. monitored

xxx

08/02/2017
It's good train to travel for sort distance in minimum time , the food was good and hygienic. Overall very good .

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